Refund Policy

At Ritual Matrimony, we strive to provide transparent membership plans and clearly defined service benefits. Before purchasing any premium service, members are advised to carefully review this Refund Policy.

By purchasing a membership, subscription, premium feature, or paid service on Ritual Matrimony, you acknowledge that you have read, understood, and accepted this Refund Policy along with our platform policies and terms.

Membership Payments

All membership fees paid to Ritual Matrimony are generally non-refundable once a payment has been successfully processed and the associated services have been activated.

Members are encouraged to review membership benefits, duration, features, and pricing before completing any purchase.

No Refund for Change of Mind

Refund requests will not be approved in situations including, but not limited to:

• Change of personal preference
• Change of marital plans
• Finding a match independently
• Inactivity on the platform
• Dissatisfaction with the number of responses received
• Choosing not to use purchased services
• Failure to find a suitable match
• Deletion of account after payment

Since matchmaking outcomes depend on individual preferences and mutual compatibility, Ritual Matrimony cannot guarantee marriage or specific results.

Promotional Offers & Discounted Plans

Memberships purchased through:

• Discount campaigns
• Promotional offers
• Limited-time deals
• Coupon codes
• Seasonal pricing offers

are not eligible for refunds, exchanges, or cancellations.

Special pricing is considered final at the time of purchase.

Subscription Responsibility

Members are responsible for reviewing:

• Plan duration
• Pricing
• Benefits
• Renewal information

before completing payment.

Failure to review membership details before purchase does not qualify for a refund.

Renewal Charges

Where applicable, members are responsible for managing their subscription and renewal preferences.

If a membership renews according to the selected plan and the member has not canceled or modified the subscription before renewal, refund requests related to the renewal may not be approved.

Members are encouraged to monitor renewal dates and manage subscriptions proactively.

Upgrade of Membership Plans

Members who upgrade from one membership plan to another may receive access to upgraded benefits according to the platform's applicable policies.

However:

• Previous membership purchases remain non-refundable.
• Upgrades do not create eligibility for refunds on prior plans.
• Membership transfers between users are not permitted.

Technical Payment Issues

In rare situations involving:

• Duplicate payments
• Multiple charges caused by payment gateway errors
• Technical transaction failures resulting in incorrect billing

Ritual Matrimony may investigate the matter and take appropriate corrective action after verification.

Supporting documentation may be required before any adjustment or resolution is considered.

Service Availability

Refunds will not be issued due to:

• Temporary platform maintenance
• Scheduled upgrades
• Internet connectivity issues
• Device compatibility limitations
• User-side technical problems

Reasonable efforts are made to maintain uninterrupted platform access; however, occasional disruptions may occur.

Account Suspension & Policy Violations

Members whose accounts are suspended, restricted, or terminated due to:

• Misuse of platform services
• False information
• Fraudulent activity
• Harassment of members
• Violation of platform policies

will not be eligible for refunds under any circumstances.

Matchmaking Results

Ritual Matrimony provides a platform for matrimonial introductions and compatibility-based matchmaking.

Because marriage decisions depend on personal choices, mutual acceptance, family involvement, and numerous external factors, the platform cannot guarantee:

• Successful matchmaking
• Profile responses
• Marriage finalization
• Specific relationship outcomes

Accordingly, membership fees are not refundable based on matchmaking results.

Policy Updates

Ritual Matrimony reserves the right to modify, update, or revise this Refund Policy at any time without prior notice.

Updated versions will become effective upon publication on the platform.

Contact Us

If you have any questions regarding payments, memberships, or this Refund Policy, please contact the Ritual Matrimony support team through the official support channels available on the platform.

We encourage all members to carefully evaluate membership plans before making a purchase to ensure the selected plan best meets their matrimonial needs.